The business does not revolve around you. It revolves around the product. It's not about you. It's about the customers. It's only because of the product and the customers that you make money, or not...: depending on the situation and occupation of your business. Because it is not about you. You need to treat your customers as lords and ladies. You are there servant your service is what you are judged by. If a customer gets off the phone saying wow they were great. Then you did your job right. Give them what they want, and they will be happy. If they are happy in your place. Then that is there happy place. When do you want to go to your happy place? All of the time! That's not a question; and the more they come the more money you make. Now don't let them eat you out of house and home. Your not giving them the stuff for free, but you want them to think that. Just build relationships with your customers. Be nice, talk to them, Hear them! Make them feel exempted, and remember...: it's not about you.
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